Royalton Riviera Cancun Resort & Casino, Puerto Morelos

Royalton Riviera Cancun Resort & Casino, an all-inclusive resort in Riviera Cancun, sits perched on a dazzling strip of powdery white sand. Your All-In Luxury® vacation starts the second you arrive, with every aspect of your stay designed to deliver a personalized experience that awakens and enriches the senses. This all-inclusive vacation features a selection of luxury accommodations and thoughtful touches throughout, including the DreamBed™ designed exclusively for Royalton Resorts, 250 thread count sheets, 24-hour room service, free Wi-Fi, All-In Connectivity™ and several other perks and privileges.

Designed to satisfy your every whim, the All-In Luxury® aspect of this already all-inclusive resort will not let you down. Royalton Riviera Cancun Resort & Casino was built and continues to grow with their guests' happiness in mind. Every aspect of your stay, from bed to beach, will be taken care of.

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Partial Pool Closure
From October 17-31, 2024, the pool located near the theater will be partially closed due to maintenance. A small section of the pool will be unavailable, but the remainder will stay open for guests to enjoy.

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Upgrade to Diamond Club™
Diamond Club™ is a room category that provides guests with an enhanced experience, offering a carefully curated selection of premium products and services. Divided into three main areas, this exclusive offering ensures an indulgent stay, tailored to meet every guest's desires.

In-Room Experience

Preferential room locations with the best views

Welcome bottle of sparkling wine on the house uncorked by your Butler

Complimentary in-suite bottle of wine and a basket of fruits upon arrival

In-suite selection of fine liquors

Enhanced mini bar restocked daily

In-suite coffee machine with specialty coffee pods

Upgraded set of bathroom amenities

Complimentary beach bag and slippers for you to take home as a special gift

In-suite complimentary aromatherapy from The Royal Spa

Luxurious 100% pure fine cotton robes in your room

Nightly turndown service for ultimate relaxation

Exclusive 24/7 room service menu options

Room Service priority delivery and timing delivery guarantee

Thoughtfully chosen pillow selection from The Royal Spa menu

Enhanced Food and Drink

Curated selection of top tier spirits

Endless lounge indulgence with a variety of snacks, appetizers and sweet treats

Access to the private Diamond Club™ Lounge, a haven of elegance

Private and upscale breakfast experience at a designated exclusive restaurant venue

Exclusive beach area with bar-to-sun lounger waiter assistance

Tailor-Made Services

Personalized Butler service for exceptional continuous assistance

Beach Butler services and assistance from sunrise to sunset

Instant messaging services with your personal Butler

Priority reservations at specialty restaurants

Personalized and seamless check in and check out at the lounge

Distinctive wrist bracelet for recognition and privileges

One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*

Access a variety of spa services at a preferential price of 20% off

*Complimentary access to hydrotherapy circuits is limited to one session per person per stay for customers over the age of 18 staying in the Diamond Club™ categories. Diamond Club™ customers will continue to benefit from the exclusive preferential pricing on spa treatments and services that will remain as part of this premium level.

Signature Butler Service
Experience the epitome of All-In Luxury® with signature Butler service. All Diamond Club™ guests are assigned with a dedicated Butler throughout their stay. Trained in the highest levels of hospitality, your personal Butler will turn your vacation into a once in a lifetime experience. Among many unthinkable curated services and assistance, the Butlers will never cease to amaze you.

Exceptional concierge service for personalized guest assistance

Tailored hotel information at your fingertips for a seamless stay

Hassle-free dining with personalized assistance for restaurant reservations

Effortless packing and unpacking of luggage for your convenience

Instant Messaging and private chat through your mobile device

Ironing service for one set of clothing per stay

Professional polishing and shoe cleaning to maintain your polished appearance

Delivery of ice to keep your beverages perfectly chilled

Prepared hot tub with bubbles experience (exclusively available in upgraded room categories)

Elevated service with a personal escort to the restaurant (reserved for upgraded room categories)

Expert assistance in organizing special occasions such as birthday, anniversary, etc.

Dining
All-In Luxury® continues with reservation-free gourmet cuisine at 9 restaurants and at 12 bars where you'll enjoy a wide selection of specialty cocktails, international and local brand liquors, beers and house wines.

Honeymoons
Honeymooners and those seeking a quiet getaway will revel in the romantic surroundings, while those getting married will delight in exchanging vows in breathtaking beachfront gazebo or tranquil garden settings.

Royalton Riviera Cancun Resort & Casino is an ideal setting for romance, whether it's a honeymoon, an anniversary or just a quiet getaway. Sky weddings and weddings gazebos — located on the beach and in the resort's tranquil garden — offer an unforgettably romantic backdrop for your special day. Exchanging vows in a spectacular setting is easy with the wedding planning service. Any location can be accommodated for a small intimate gathering or a lavish gala event.

Please Note: Royalton Riviera guests are encouraged to use the Royalton Riviera Cancun Resort & Casino facilities; use of facilities at Hideaway at Royalton Riviera Cancun is not permitted.

Awards
Green Globe Certified, 2019, 2015
Great Place to Work, 2019
TIO Top Quality Resort by TUI GAS, 2019
Condé Nast Readers’ Choice Awards #19 resort in Eastern Mexico, 2020
Quality Assurance Award, 2020
AAA Four Diamond Award, 2021, 2020, 2019, 2018, 2017

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Current Promotions

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Resort Credit Offer
Booking Window: Now - until further notice
Travel Window: Now - until further notice
The following resort credits will be offered to new reservations with a minimum of 3 nights per room:

For Non-Diamond Club rooms:
$300.00 USD value in Resort Credits

• $40 Room Upgrade
• 2 x $25 CX Culinary Experience coupon
• 2 x $25 off at the spa
• 3 x $10 off a Royalton Excursions
• 3 x $15 off of a wine purchase
• 1 x $30 off of Special Package (Anniversary, Birthday celebration, etc.)
• 1 x $25 off of Beach Cabana
• 1 x $30 off of Romantic Dinner

For Diamond Club rooms:
$600.00 USD value in Resort Credits

• $80 Room Upgrade
• 4 x $25 CX Culinary Experience coupon
• 4 x $25 off at spa
• $10 off a Royalton Excursions
• $15 off a Royalton Excursions
• $25 off a Royalton Excursions
• 4 x $20 off of wine purchase
• 2 x $15 off of a wine purchase
• 2 x $25 off of Special Package (Anniversary, Birthday celebration,etc.)
• 2 x $25 off of Beach Cabana
• 2 x $30 off of Romantic Dinner

Please Note: Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice.
Restrictions: Resort Credits promotion will not be extended to travelers on fam trips, travel agent or employee rates, complimentary, incentive, barter, exchange or compensatory stays. No refunds will apply in the event that a guest does not arrive for a scheduled service. No shows are charged at full price. Clients will be provided a booklet with the mentioned credits upon check in.

Environmental Sanitation Tax
Hotels in the municipality of Solidaridad will collect a new environmental sanitation tax. It will be payable directly to the hotel upon check in.

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HOTEL UPDATES

Please note, effective February 1, 2024, the resort fee and Environmental Tax applicable at Royalton Riviera Cancun will be 76 Mexican Pesos per guest, per night or approx. $3.92 USD. This will be collected by the resort directly.