Barcelo Maya Palace, Riviera Maya

Barceló Maya Palace is a AAA-Four Diamond, all-suite, all-inclusive resort, located in Mexico's famed Riviera Maya. Guests will delight in the stunning, colonial-style architecture, surrounded by lush tropical landscapes and boasting lavish accommodations and impeccable service. For more active vacationers, the resort is a perfect haven for water sports, including snorkeling, sailing and windsurfing. Two children’s clubs, a full-service spa and wellness center and numerous restaurants and bars create a vacation experience perfect for guests of any age.

Located the Riviera Maya’s finest beach, the AAA Four-Diamond Barceló Maya Palace is the jewel of the Barceló Maya Grand Resort. This all-suite, 24-hour, all-inclusive resort offers six restaurants, five bars, three pools, a water park and 20 meeting rooms. Guests also enjoy full access to the Barceló Maya Grand Resort. Premium Level accommodations boast spectacular views, 24-hour room service, unlimited access to specialty restaurants and more. Live up to more at Barceló Maya Palace.

You've Got Privileges!
Guests enjoy access to all the facilities and services at the four other resorts within the massive Barceló complex including 22 restaurants and 15 bars, 9 swimming pools, water parks for the kids, free entrance to the disco including drinks, 2 kids clubs, open-air fitness center, convention center for capacity up to 850 guests with exhibition area and additional breakout rooms!

Premium Level Amenities:
Guests staying in Premium Level accommodations receive a higher level of service and extra amenities including:
• Private check-in and check-out in an exclusive Premium Level area
• Personalized concierge services
• Priority reservations at à la carte restaurants
• The best room views in exclusive Premium Level area
• Petit fours & domestic bottle of champagne in the room upon arrival
• Pool towels in the room
• VIP mini-bar (sodas, water, beer & snack)
• Premium amenities in the room.
• Exclusive Premium Level Lounge with international drinks, canapés, continental breakfast, table games, books, newspaper & free internet
• Aromatherapy menu available in the room
• Free local calls
• Express laundry service with regular charge
• Room service included
• 20% Discount in the spa and beauty salon
• Late check out without charge (subject to availability)
• Bottle of tequila Añejo 100% Agave (4-night stay minimum)
• Souvenir logo shop & surprise gift for kids 2-12 years olds (4-night stay minimum)
Some restrictions may apply

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Current Promotions

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Spring Break & Student Groups Policy:
EACH AND EVERY GUEST 16-23 YEARS OF AGE (student/youth) will be required to sign this responsibility letter agreeing to leave the hotel if any disruption occurs (regardless of parent/chaperone). Chaperone is required to sign the responsibility letter.

• Liability Deposit: Every guest between 16 and 23 years old must leave a credit card voucher or cash deposit per person to be returned at check - out, if applicable. Chaperone or parent is required for EVERY minor guest between 16 and 17 years, the Chaperone or parent responsible for the minor must leave a credit card voucher or cash deposit of $500 per person to be returned at check-out, if applicable. This policy is mandatory. Cash, personal credit card, or parent’s credit card IF the parent is in the same room and hotel. Credit cards issued to others than guests (i.e. parents, spouse, etc) are not accepted in Mexico***
• The adult/legal drinking age in Mexico is 18. Under age drinking and providing alcohol to minors is punished by the law. Teenagers under 18 will be given a different color wristband to easily identify them and may be asked to present a valid ID at anytime.
• All guests are required to wear wristbands. A lost wristband is $500usd. No exceptions.
• There is absolutely no exchanging of wristbands between any guests. If such does occur the involved guests will be asked to immediately leave the hotel due to the disturbance this may cause for all involved, as well as Barceló. No exceptions.
• You will be legally and financially responsible for all damages and disruptions caused to the property, for this reason please act in a responsible way.
• Only guests registered in a room are allowed to be in it at any time: this means no visitors or parties.
• Bringing alcohol into the resort or taking it out of is not allowed.
• The Barceló Maya Grand Resort can and will suspend services to guests, at their own expense, who perform or conduct improper, offensive and/or unacceptable behavior and/or are a danger to others and/or themselves, under the resort management opinion.
• NOTE: There is a Zero Tolerance Policy at the Barceló Maya Grand Resort.