JOIA Paraiso by Iberostar, Riviera Maya

JOIA Paraiso by Iberostar is an adults-only (18+), all-suite, all-inclusive hotel in beautiful Riviera Maya. Boasting unparalleled service, extraordinary amenities and exceptional cuisine, guests are encouraged to indulge in all Iberostar has to offer. The beachfront Grand features a couples-oriented spa and the option of oversized suites with an intimate jacuzzi, both created with offering a heightened sense of pleasure in mind. Nestled within the Iberostar Playa Paraiso Resort complex, guests will have a full-range of amenities and exchange privileges, perfect for those seeking an action-packed, relaxing vacation.

The beachfront JOIA Paraiso by Iberostar is Iberostar´s first adults only (18+) all-suite, all-inclusive hotel in Mexico, allowing you to enjoy unparalleled service, extraordinary amenities and exceptional cuisine. Guests enjoy total indulgence and complete pampering. At the beachfront Grand, you'll find a level of sophistication created exclusively mature adults. Here, the couples-oriented spa awaits, your oversized suite features an intimate Jacuzzi, and each moment is experienced with a heightened sense of pleasure. This is one thing that's not wasted on youth. JOIA Paraiso by Iberostar laps the shores of Playa Paraiso and is located only 30 minutes from the Cancun International Airport. Nestled adjacent to and offering full access to the magnificent Iberostar Playa Paraiso Resort complex, comprised of five outstanding hotels: the luxurious adults only JOIA Paraiso by Iberostar, the Iberostar Paraiso del Mar, the Iberostar Paraiso Lindo, the Iberostar Paraiso Maya and the Iberostar Paraiso Beach.

All guests receive Concierge Services. The butler service is only available for the Ocean Front rooms and Villas
• Welcome check-in with cold towel and champagne
• Personalized pillow menu
• Personalized in room mini bar and liquor preference
• Evening cocktail service
• Restaurant reservations
• Spa, Golf and activities reservations ($)
• Shoe shine service

Stay at one, play at five!
Your stay at JOIA Paraiso by Iberostarincludes unlimited access to Iberostar Paraiso del Mar, Iberostar Paraiso Beach, Iberostar Paraiso Lindo and Iberostar Paraiso Maya.

JOIA Paraiso by Iberostar Exchange Privileges
Your stay at JOIA Paraiso by Iberostar includes complimentary access from 9 am - 6 pm to these Iberostar Resorts. Night passes available for an additional fee, transportation not included.
• Iberostar Tucan
• Iberostar Quetzal
• Iberostar Cozumel
• Iberostar Cancun
  

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Current Promotions

Up to $800 Resort Credit
• $800 Resort Credit for 6-Night+ Stays
• $600 Resort Credit for 3, 4 or 5-Night Stays

††Restrictions apply. Call for details. Resort credits may not be redeemed for cash. Resort credits are non-transferrable and must be used during the length of stay. Offers are limited and subject to change without prior notice. Blackout dates, additional restrictions, or exclusions may apply. Resort Credits are not valid for groups.

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Hotel Updates

Student Groups Policy
Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Student Groups Policy instituted for all bookings year-round, Groups shall adhere to the following conditions:

• Student Groups are ON REQUEST for any hotel. Any student/youth group must be pre-approved and will be reviewed on a case-by-case basis.
• One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for students' behavior.
• In the event that any members from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or cause physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
• FIT bookings and Groups upon check-in will be required to leave a refundable cash deposit (per room) for any damages, unpaid expenses, losses or fines that the clients incur or become responsible during their stay at the hotel. If nothing happens during the group's stay, this deposit will be refunded to the Agency after departure.
• Alcoholic drinks will be offered to the students older than 18 years old.

Environmental Fee
Effective February 1, 2024, the Mexican government implemented a new environmental fee to all guests staying at hotels in select Cancun/Riviera Maya/Playa Del Carmen regions. This small fee will be collected upon check-in from all guests.